Reserve Bank of India, Urban Banks Department, Central Office, Mumbai 400018 intends to purchase 100 PCs (60 new and 40 under buy back) for which sealed tenders are invited in duplicate from Original Equipment Manufacturers (OEMs), their authorised distributors.

Only such of those tenderers who are the authorised system integrators for their products with proper infrastructure to provide requisite after sales service support and have successfully executed at least one similar order in preceding two years, i.e. for supply and installation of not less than 50 premium brand PCs in a single order, may submit their bids.

The bid document containing terms and conditions, specifications, proforma undertakings and price did format etc. is available on Reserve Bank's web site at http://www.rbi.org.in. The same can also be obtained (free of cost) from the office of the Chief General Manager-in-Charge, Reserve Bank of India, Urban Banks Department, Central Office, (Computer Cell), 1^st Floor, Garment House, Dr. Annie Besant Road, Worli, Mumbai 400018 between 15:00 hours and 16:00 hours on weekdays and between 11.30 a.m. and 12.30 p.m. on Saturdays upto 15 December 2003. Requests for mailing bid documents will not be entertained.

Separate technical and commercial bids in duplicate duly sealed and complete in all respects, should be received by hand delivery/ post/ courier to Chief General Manager-in-Charge, Urban Banks Department, Central Office, Reserve Bank of India, 1^st Floor, Garment House, Worli, Mumbai – 400018 on or before 16:00 hours of 15 December, 2003. Bidders will be responsible to ensure that the bid reaches the above address on or before the due date and time. Reserve Bank of India is not responsible for non-receipt of quotations within the specified date and time due to any reason including postal delays. Bids lodged after the above date and time would be rejected.

The Reserve Bank of India reserves the right to accept or reject any or all of the Tenders in full or in part without assigning any reasons.

 

Reserve Bank of India
Urban Banks Department
Central Office, Mumbai

Supply And Installation of PCs

Sealed bids are invited for supply and installation of 100 PCs of premium brands (60 new and 40 under buyback of old PCs) from Original Equipment Manufacturers (OEMs) having ISO 9000 or similar certification or their authorised distributors, resellers for Urban Banks Department (UBD), Central Office, Reserve Bank of India, 1^st Floor, Garment House, Worli, Mumbai - 400018. Details of old PCs to be exchanged under buy-back arrangement are provided in Annexure VII. Bidders would be permitted to inspect the old PCs by prior appointment.

Only such tenderers who are the authorised system integrators for their products with proper infrastructure to provide requisite after sales service support and those who, in the last two years, have successfully executed at least one such similar order, i.e. for supply and installation of not less than 50 premium brand PCs in a single order, may submit their bids. A copy of the purchase order placed with the firm by the purchaser should be enclosed along with the ‘Technical Bid’.

Bidders should submit Technical and Commercial Bids in SEPARATE SEALED ENVELOPES. Each of the two envelopes should be superscribed and the type of bid i.e. Technical or Commercial should be clearly indicated on the respective covers. The bids should be addressed to the Chief General Manager-in-Charge, Urban Banks Department, Central Office, Reserve Bank of India, 1^st Floor, Garment House, Worli, Mumbai – 400018.

It may be noted that the Commercial Bid of only those bidders will be opened who will be short-listed based on their response to the Technical Bid and the order would be placed on the basis of the commercial bids. Bidders would therefore be well advised to prepare their Technical and Commercial Bids carefully, giving all the details sought as per the tender document.

1. GENERAL INSTRUCTIONS / TERMS AND CONDITIONS :

1.1 The quotations shall be in conformity with the specifications given in Annexure I. Configuration offered, make and model of components and deviations, if any shall be given in Annexure II. Non- mention of deviations shall imply compliance with the specifications. RBI reserves the right to reject an offer on account of any deviation or for any reason whatsoever.

1.2 All the hardware and software systems should be fully Y2K compliant. A certificate to this effect should accompany the quotation.

1.3 The vendor will transfer all data from old machines covered under buy back, to the new machines supplied, and ensure that there is no data loss. The old machines will be allowed to be taken out only after their HDDs are re-formatted.

1.4 Bids received late or not submitted in the prescribed formats / manner or incomplete in any respect are liable to be rejected.

Last Date for Submission :

1.5 Bids complete in all respects as per the enclosed formats should be sent by hand delivery/ post/ courier to Chief General Manager - in - Charge, Urban Banks Department, Central Office, Reserve Bank of India, 1^st Floor, Garment House, Worli, Mumbai – 400018 on or before 16:00 hrs of December 15, 2003. Bidders will be responsible to ensure that the bid reaches the above address on or before the due date and time. Reserve Bank of India is not responsible for non-receipt of quotations within the specified date and time due to any reason including postal delays. Bids lodged after the above date and time would be rejected.

1.6 Reserve Bank of India reserves the right to split orders and/ or accept or reject any quotation as also to alter any or all of the terms and conditions without assigning any reason therefor.

1.7 Reserve Bank of India reserves the right to alter the hardware and software requirements as also the quantity/ configuration of machines to be purchased.

Technical Bid:

1.8 Cover containing the Technical bid shall include the following:

• Documentary proof from OEM having ISO 9000 or similar certification
• Documentary proof for being the authorised distributor/reseller of the OEM brand
• Specifications of the PCs and deviations if any vis-à-vis specifications given in Annexure I
• Item -wise response to the questionnaire given in Annexure V.
• Statement showing similar work executed by the bidder during the last two years along with the relevant certificate(s) /purchase orders from their customers for whom such work was executed
• Certificate regarding Y2K compliance of all hardware / software supplied
• Copy of annual audited balance sheet and P& L account for the last three financial years ended in March 2001, March 2002 and March 2003
• Names and addresses of the bidder’s bankers and clients
• Completed forms given in Annexures II, III, IV and V
• Vendors should also furnish photocopy of the agreement with the Principals in respect of hardware and software products offered.
• All the Software (Operating System, System Software, Application Software, Networking Software, etc.) supplied by the vendors shall be legal and the vendor shall give indemnity to that effect in Annexure III attached.
• Further the vendor will indemnify and keep indemnified the Reserve Bank of India against all claims, demands, actions, proceedings, losses, damages, recoveries, judgements, costs, charges and expenses which may be made or brought or commenced against the Reserve Bank of India or which the Reserve Bank of India may have to bear, pay or suffer on account of any violation of patents, copy right, trade mark etc. of any other party by the vendor in respect of hardware, system software and other product supply.
• All technical specifications, other terms and conditions and price bid given by the bidder shall be valid for a minimum period of 6 months from the date of closing of the bids. Validity of the quote should be indicated in the technical bid.

Commercial Bid:

1.9 Commercial bids shall be submitted as per the format given in Annexure VI.

1.10 All the prices quoted by the bidder shall be in Indian Rupees, firm and not be subject to any price escalation. However, Reserve Bank of India reserves the right to direct the vendors to re-submit commercial bids if there is any downward revision in prices of PCs by the OEMs.

1.11 The prices quoted should be inclusive of delivery and installation charges and all Central/ State Government levies, taxes and duties viz., sales tax, excise duty, customs duty, etc. excluding octroi, which will be paid as per the actual on production of relevant documents. Further, subsequent to orders being placed/agreement executed the vendor will pass on to the Reserve Bank of India all fiscal benefits arising out of reductions in Government levies viz., sales tax, excise duty, customs duty, etc. Any increase in the price due to change in the taxes after placing order and before delivery of PCs may also be passed on to Reserve Bank.

1.12 The Bank reserves the right to re-negotiate the prices in the event of change in the market prices of the machines.

1.13 Decision of RBI in respect of evaluation of bids and/ or award of contract will be final.

2. Time Schedule

2.1 The Bank would like to have the following time schedule for completion of the activities from the date of placement of order:

Delivery : 4 weeks

Installation : 2 weeks

3. Right to verification :

3.1 Reserve Bank of India reserves the right to inspect the machines to verify the genuineness and conformity with the Bank's specifications of the machines delivered.

4. Terms of payment :

• 20% of the total cost of machines will be payable after acceptance of purchase order
• 70% will be payable after delivery and successful installation of machines.
• 10% on expiry of the comprehensive warranty period or against Bank Guarantee as per Reserve Bank of India’s format, valid till the expiry of the comprehensive warranty.

5. Warranty :

5.1 The bidders should provide a comprehensive on-site warranty for one year. The vendor will provide on-site services (full time) of two certified hardware engineers for a period of one year from the date of installation.

6. Maintenance charges for Hardware and System Software :

6.1 Hardware and Operating System Software :

The Annual Maintenance Contract (AMC) shall be for the period of 5 years, on expiry of the one year warranty period. The rates of the AMC for first year after the end of warranty period may be indicated in the Price Bid format given in Annexure VI.

6.2 Evaluation of price bids :

AMC cost quoted by the vendor for the first year (after the end of warranty) should not exceed 8% of cost of equipment. The Net Present Value (NPV) of the first year AMC amount would be calculated using a discount rate of 10% on annual basis and will be considered for evaluation. This NPV will be added to the price quoted for the PC for final evaluation of price bid.

6.3 AMC cost for remaining years :

AMC cost for remaining four years will be based on price indices of future, and hence these will not be considered for evaluation of price bids.

The rates for AMC for subsequent years shall be calculated on the basis of indexation. The formula to be used for such indexation will be as follows :

A = B { 15 + 45 x (WPIc/WPIp) + 40 (CPIc/CPIp) } x 1/100

where

A = The hardware maintenance amount for the current year.

B = The hardware maintenance amount for the previous year.

WPIc = Wholesale price Index for the month to be specified in tender document, generally based on index 6 months prior to the commencement date of contract for the current year.

WPIp = Wholesale Price Index for the month to be specified in tender document, generally based on index 6 months prior to the commencement date of contract for the previous year.

CPIc = Consumer Price Index for urban non-manual employees for all India for the month to be specified in tender document, generally based on index 6 months prior to the commencement date of contract for the current year.

CPIp = Consumer Price Index for urban non-manual employees for all India for the month to be specified in tender document, generally based on index 6 months prior to the commencement date of contract for the previous year.

It may be noted that the Reserve Bank at its discretion may terminate the AMC at any time without stating any reason whatsoever.

7. OTHER TERMS AND CONDITIONS :

Delay in performance of the obligations by the vendor

7.1 The entire work shall be completed within the time frame specified by the vendor as per Para 2 of this document. If the vendor fails to perform its obligations within the stipulated time, the Reserve Bank may, at its discretion, resort to any or both of the following:

• Impose liquidated damages at the rate of 0.5% per week of delay subject to a maximum of 2.5% of the consideration amount
• Terminate the contract fully or partly and claim liquidated damages in the event of breach of obligations and non-correction thereof within 30 days.

7.2 In the event of delay, default or non-performance being caused by Force majeure, the vendor will continue to perform and discharge his obligations as far as they can reasonably be performed and will resume normal performance as soon as possible after the event has ceased to exist.

8. Arbitration etc.

8.1 All disputes or differences of any kind whatsoever arising out of or in connection with the contract or the carrying out of the work, whether during the progress of the work or after the completion and whether before or after the determination, abandonment or breach of the contract shall be referred to by either party (Reserve Bank or the vendor) to the arbitration of a single arbitrator acceptable to both parties. The arbitration shall be deemed to be submission within the meaning of Arbitration and Conciliation Act, 1996 or any statutory modification thereof. The venue for arbitration shall be Mumbai.

8.2 All disputes shall be subject to jurisdiction of courts in Mumbai.

 

Annexure I

SPECIFICATIONS

Serial No	Component	Description
1	CPU	INTEL PENTIUM 4 at 2.4GHz or above with 533 MHz or above FSB and 512 KB L2 cache or latest
2	MEMORY	512 MB (333 MHz or above) DDR RAM expandable to 4 GB or above DDR RAM
3	MOTHER BOARD	PCI Architecture with Intel 865G chipset at least 3 free PCI slots; with onboard sound card
4	MONITOR	0.28dot pitch non-interlaced Super VGA 17' multisynch/autosynch Colour Monitor having resolution 1024 x 768or above. Monitor should meet safety and ergonomics standards like tilting and swiveling base, non-glare and MRP II or TCO certified . (View Sonic / Samsung / OEM Specific)
5	DISPLAY CONTROLLER	8X AGP Integrated Intel extreme graphics
6	HARD DISK	40 GB Ultra ATA/100 (Seagate/Quantum/Conners/OEM specific)
7	FLOPPY DRIVES	3.5 Inch, 1.44 MB Floppy Drive (Sony/Teac/Panasonic/OEM specific)
8	USB PORTS	minimum2 USB ports enabled with USB specifications
9	KEY BOARD	MS Windows2000/XP (Tactile type) (Riticom/TVSE/Arman/OEM specific)
10	CDROM	52X CD ROM (Creative/OEM specific)
11	PORTS	Minimum one serial and one Parallel/OEM specific
12	MOUSE	2/3 button MS/OEM specific mouse and mouse pad
13	CABINET	Tower /OEM specific
14	COLOR	Preferably Black
15	SWITCHES	switches in front
16	DUST COVER	Transparent or Translucent.
17	OPERATING SYSTEM	Windows XP Professional preloaded with 10 sets of media (including recovery CD)
18	Microsoft Certified	Microsoft Certified for running Windows XP
19	ETHERNET CARD	Integrated Intel /64 Bit 10/100 Ethernet Card with necessary drivers. This card should be supported under SCOUNIX UnixWare, Novell NetWare, Windows98 and Windows2000 Professional /XP Professional and should come with UTP interface
20	Other	Full details of the bundled Manageability software should be furnished.

Annexure II

DEVIATIONS

Serial No	Component	Description	Deviation, if any
1	CPU	INTEL PENTIUM 4 at 2.4GHz or above with 533 MHz or above FSB and 512 KB L2 cache or latest
2	MEMORY	512 MB (333 MHz or above) DDR RAM expandable to 4 or above GB DDR RAM
3	MOTHER BOARD	PCI Architecture with Intel 865G chipset at least 3 free PCI slots; with onboard sound card
4	MONITOR	0.28dot pitch non-interlaced Super VGA 17' multisynch / autosynch Colour Monitor having resolution 1024 x 768or above. Monitor should meet safety and ergonomics standards like tilting and swiveling base, non-glare and MRP II or TCO certified . (View Sonic / Samsung / OEM Specific)
5	DISPLAY CONTROLLER	8X AGP Integrated Intel extreme graphics
6	HARD DISK	40 GB Ultra ATA/100 (Seagate/Quantum/Conners/OEM specific)
7	FLOPPY DRIVES	3.5 Inch, 1.44 MB Floppy Drive (Sony/Teac/Panasonic/OEM specific)
8	USB PORTS	minimum2 USB ports enabled with USB specifications
9	KEY BOARD	MS Windows2000/XP (Tactile type) (Riticom/TVSE/Arman/OEM specific)
10	CDROM	52X CD ROM (Creative/OEM specific)
11	PORTS	Minimum one serial and one Parallel/OEM specific
12	MOUSE	2/3 button MS/OEM specific mouse and mouse pad
13	CABINET	Tower /OEM specific
14	COLOR	Preferably Black
15	SWITCHES	switches in front
16	DUST COVER	Transparent or Translucent.
17	OPERATING SYSTEM	Windows XP Professional preloaded with 10 sets of media (including recovery CD)
18	Microsoft Certified	Microsoft Certified for running Windows XP
19	ETHERNET CARD	Integrated Intel /64 Bit 10/100 Ethernet Card with necessary drivers. This card should be supported under SCOUNIX UnixWare, Novell NetWare, Windows98 and Windows2000 Professional /XP Professional and should come with UTP interface
20	Other	Full details of the bundled Manageability software should be furnished.

 

Annexure III

INDEMNITY

The Chief General Manager – in - Charge,
Reserve Bank of India,
Urban Banks Department, Central Office,
1^st Floor, Garment House,
Worli,
Mumbai - 400 018.

Dear Sir,

Subject: PCs for UBD, CO, Reserve Bank of India, Mumbai

We shall supply to you softwares, on the computer systems meant for Reserve Bank of India, Urban Banks Department, Mumbai. We certify that in respect of the said softwares that will be supplied to you, we are the authors/ assignees/ licensees. We have produced for your inspection, copy of the letter of assignment/license given by the author of the software. We further certify that the sale of the software to you by us and your use thereof do not infringe any provision of the Copyright Act, 1957.

2. If any action is brought against you for infringement, of the copyright in respect of the said software supplied by us to you, we will defend the same at our cost and consequences. We undertake to indemnify you, and keep you indemnified against all the costs, losses, claims, actions, demands, risks, damages, expenses etc. that you may suffer or incur in this connection.

3. Any upgrades/updates and new releases/versions of the software/drivers supplied shall be immediately incorporated on your system as per the original software developer/suppliers’ terms & conditions.

Yours faithfully

(Signature with Designation)
Date and place.

 

Annexure IV

WARRANTY

The Chief General Manager – in - charge,
Reserve Bank of India,
Urban Banks Department, Central Office,
1^st Floor, Garment House,
Worli,
Mumbai - 400 018.

Dear Sir,

Subject: PCs for UBD, CO, Reserve Bank of India, Mumbai

This bears reference to our quotation Ref. No. dated

2. We warrant that everything to be supplied by us shall be brand new, free from all defects and faults in material, workmanship and manufacture and shall be of the highest grade and quality and consistent with the established standards for material specification, drawings or samples if any, and shall operate properly. We shall be fully responsible for its efficient operation.

3. For the preventive and corrective maintenance support offered to you, both during the warranty and post warranty period we warrant that the downtime for the PCs supplied by us shall be less than 2 days.

4. Further, during the downtime, we shall provide at our cost the necessary hardware and systems software so as to keep the system working.

Yours faithfully

(Signatures with Designation)

ANNEXURE V

Questionnaire

(Item-wise response should be given to this questionnaire)

1. Financial details for last three financial years (2000-01,2001-2002,2002-2003)

Financial year	Turn over( in crores)	Profit( in crores)
2000-01
2001-02
2002-03

2. Details of three largest orders executed in 3 years beginning with 1^st January, 2001

Sr. No.	Client name and address	Date of order	Quantity	Value of order (Rs. In lakhs)	Delivery & installation period in weeks
1
2
3

3. Names and addresses of bankers :
4. Total number of clients to whom PCs have been supplied for over Rs.10 lakhs in one single order :
5. Details of reference sites :

Sr. No	Names and address	Contact person name and telephone number
1
2
3
4
5

6. ISO certification, if any:
7. Copies of balance sheets and P& L account for last three years (2000-01,2001-2002,2002-2003) :
8. Contact person details.: Name, Designation, Telephone No.
9. Support information—Presence in Mumbai

Number of offices in Mumbai	Number of hardware/ networking engineers in Mumbai	Address of office for giving post execution support

10. All India Presence:

Name of the state	Number of states	Name of the states	Total Number of engineers

11. Details of 2 engineers for providing services during warranty period and subsequent AMC period:

Sr. No.	Qualification of engineer	Years of experience	Certification passed if any
1
2

ANNEXURE VI

PRICE BID FORMAT

PART A

Items	Quantity	Unit price (All inclusive except Octroi)	Unit Discount if any	Unit price after discount	Total Price
	(i)	(ii)	(iii)	(iv) (ii-iii)	(v) (i*iv)
PCs	100

 

PART B for buy back

	Items	Quantity	Unit Price	Total Price
		(i)	(ii)	(i)*(ii)
Buy Back	P1	6
	PII	30
	PIII	4
Total		40

 

PART C

Quotation for Post warranty AMC of PCs

	Period	Amount	% to total cost of printers
1	1st year (after the end of warranty period)

Annexure VII:

Specification of P-I,P-II & P-III machines in UBDCO & MRO

S.No.	PC	Processor	RAM	Monitor	Hard Disk	Floppy Disk	CD ROM	Qty	Condition
1	Pentium II	350 MHz	32MB	Colour	4GB	1.44	NA	8	Working
2		400 MHz	32 MB	Colour	4 GB	1.44	NA	12	Working
3		450 MHz	32 MB	Colour	4 GB	1.44	NA	2	Working
4		233 MHz	32 MB	Colour	2.1 GB	1.44	NA	3	Working
5		233 MHz or above	32 MB	Colour	2.1 GB or above	1.44	NA	4	Not working
	Pentium I	100 MHz	16 MB	Colour	1.2 GB	1.44	NA	2	Working
		133 MHz	64 MB	Colour	1.2 GB	1.44	NA	1	Working
		100 MHz	16 MB	Colour	1.2	1.44	NA	3	Not working
	Pentium III	550MHz	64 MB	Colour	20 GB	1.44	Avail-able	4	Working
	Compaq Presario	300 MHz	32 MB	17" Colour Monitor	20 GB	1.44	Available	1	Working
	TOTAL							40